Shipping policy

Logistics Policy


Thank you for choosing our product! To ensure a smooth shopping experience for you, we provide our website logistics policy.

1. Order processing time
All orders will be processed within 1-3 business days after confirmation of payment. Please note that order processing time may be delayed due to peak periods.

2. Shipping area
We currently support shipping to the following regions:

International shipping: We can ship to multiple countries and regions, such as the United States, Canada, Europe, etc. Please refer to the options at checkout for specific countries and regions.

cenrr supports delivery to most areas of the United States. We cannot deliver to the following areas:

  1. Alaska
  2. American Samoa
  3. Guam
  4. Hawaii
  5. Marshall Islands
  6. Northern Mariana Islands
  7. Palau
  8. Puerto Rico
  9. Rhode Island
  10. U.S. Virgin Islands
  11. Armed Forces Americas
  12. Armed Forces Europe
  13. Armed Forces Pacific

Thank you for your understanding.

3. Transportation mode
We offer multiple modes of transportation for you to choose from:

Standard express delivery
Urgent delivery
International Postal Service

4. Transportation time
The shipping time depends on your location and the chosen shipping method. Normally:

International orders: 7-21 working days
Please note that transportation time may be delayed due to weather, customs, or other uncontrollable factors.

5. Freight charges
The shipping fee will be calculated based on the weight, size, and destination of the order. At checkout, you will be able to view detailed information on shipping costs. We may launch shipping discounts from time to time, please stay tuned.

6. Order tracking
Once your order is shipped, we will send you a tracking number via email. You can use this tracking number to check the status of your shipment on the shipping company's website.

7. Customs duties and import taxes
For international orders, you may need to pay local customs duties and import taxes. Please understand the relevant policies in your country before placing an order, as these costs are borne by the consumer.

8. Returns and exchanges
To learn about our return and exchange policies, please refer to our return policy page.

If you have any questions or need further information, please feel free to contact our customer service team at any time. Thank you for your support!